DATA SECURITY
At Petfendy, the security of your data is our top priority. We protect your data with industry-standard security measures.
Data Encryption
All your data is protected with the strongest encryption technologies.
Secure Data Storage
Your data is securely stored in ISO 27001 certified data centers.
Access Control
Access to your data is controlled with multi-layered security measures.
Multi-Factor Authentication
Enhanced login system with 2FA/MFA
Role-Based Access
Limited access with principle of least privilege
Continuous Monitoring
All access is monitored and logged in real-time
Anomaly Detection
AI-powered suspicious activity detection
Compliance and Certifications
We ensure full compliance with international data protection standards.
KVKK (Law No. 6698)
Turkey Personal Data Protection Law
GDPR
European Union General Data Protection Regulation
ISO 27001
Information Security Management System
SOC 2 Type II
Security, Availability and Confidentiality
PCI-DSS
Payment Card Industry Data Security Standard
Incident Response Process
We have a 24/7 ready team for quick and effective response to security incidents.
Detection
Instant detection with automated systems and expert team
Analysis
Detailed analysis of incident scope and impact
Response
Quick response to minimize damage
Notification
Notification to relevant parties within legal timeframes
Improvement
Review and improvement of processes
User Rights
Your rights under KVKK and GDPR:
Data Retention Policy
We keep your data only for the necessary period.
| Veri Türü | Saklama Süresi |
|---|---|
| Account Information | While account is active |
| Reservation Records | 5 years (tax legislation) |
| Communication Logs | 2 years |
| Security Logs | 1 year |
| Marketing Consents | Until consent is withdrawn |
| Cookie Data | According to cookie policy |
Security Team
Our experienced cybersecurity experts protect your data 24/7.
Data Security Contact
Contact us for questions about data security.