PAYMENT SECURITY
At Petfendy, we implement industry-standard security measures to keep your payment security at the highest level.
Direct Service Provider
Petfendy Payment System
Petfendy is a direct service provider offering pet hotel, pet daycare, and pet taxi services at its own facilities. All payments are collected for services provided directly by Petfendy.
Petfendy is not an intermediary platform. All services are provided directly by Petfendy and payments are collected by Petfendy.
İyzico Secure Payment Infrastructure
All your payments are processed through İyzico's PCI-DSS certified secure infrastructure.
SSL Certificate and HTTPS
Our website is protected with 256-bit SSL certificate. All data transfers are encrypted.
Data Protection Measures
Your personal and financial data is protected with the highest security standards.
Encryption
All sensitive data is encrypted with AES-256
Secure Servers
Your data is stored in ISO 27001 certified data centers
Access Control
Multi-factor authentication and role-based access
Firewall Protection
Continuous protection with Web Application Firewall (WAF)
Credit Card Security
Your credit card information is never stored on our servers.
Secure Payment Tips
Follow these recommendations to enhance your payment security:
Use Secure Device
Make payments from your own device, don't use shared computers
Check URL
Make sure the address bar shows 'https://petfendy.com'
Strong Password
Use a strong and unique password for your account
Monitor Transactions
Check SMS and email notifications after payment
Certifications and Compliance
Security Support
Contact our 24/7 support team for questions about payment security.