Data Security
Privacy Policy and Personal Data Protection
At Petfendy, we attach great importance to protecting the personal data of our users. In this document, you can find detailed information about how your data is collected, processed and protected.
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Data Protection
Identity of the Data Controller
This disclosure text has been prepared by Petfendy as the data controller in accordance with the Personal Data Protection Law No. 6698 ("KVKK"). Petfendy attaches great importance to protecting the personal data of its users.
Purpose of Processing Personal Data
As Petfendy, we process your personal data to manage reservation transactions for our own pet hotel, pet daycare, and pet taxi services that we operate directly. Petfendy, as a direct service provider, offers accommodation, daycare, and transportation services to pet owners at our own facilities.
- Performing and managing reservations for Petfendy's own pet hotel, daycare, and taxi services
- Creating and managing user accounts
- Conducting communication and information activities
- Ensuring and increasing user satisfaction
- Improving and developing the services we provide
- Securely processing payment transactions
- Fulfilling legal obligations
Transfer of Personal Data
Your personal data may be transferred to our business partners, service providers, legally authorized public institutions and private persons, both domestically and abroad, within the framework of the conditions specified in Articles 8 and 9 of KVKK, in line with the purposes stated above.
Data Collection Method and Legal Basis
Your personal data is collected electronically through the Petfendy platform. The legal reasons for processing your personal data are as follows:
- Explicit provision of Law No. 6698 on KVKK and related legislation
- Being directly related to the establishment or performance of the contract
- Fulfillment of legal obligation
- Data processing being mandatory for the establishment, exercise or protection of a right
- Data processing being mandatory for the legitimate interests of Petfendy, provided that it does not harm your fundamental rights and freedoms
Rights of Data Subjects
In accordance with Article 11 of KVKK, you have the following rights as personal data owners:
Learning whether your personal data is processed
Requesting information about your personal data if it has been processed
Learning the purpose of processing your personal data and whether they are used in accordance with their purpose
Knowing the third parties to whom your personal data is transferred domestically or abroad
Requesting correction of your personal data if it has been processed incompletely or incorrectly
Requesting deletion or destruction of your personal data
Requesting notification of correction, deletion or destruction operations to third parties to whom your personal data has been transferred
Objecting to the emergence of a result against you by analyzing the processed data exclusively through automated systems
Requesting compensation for damages if you suffer damage due to unlawful processing of your personal data
Contact
To exercise your rights or for any questions or requests regarding your personal data, you can contact us through the following contact information:
petfendyotel@gmail.com
Support Line
+90 532 307 32 64